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Service Coordinator/Dispatcher

Division:

Home Services

Job Type:

Full Time

Workspace:

On-site

Requirements

  • Answering phones and dispatch jobs to service techs

  • Managing work orders for each job and contracted visits

  • Pulling local permits

  • Registering equipment for warranty

  • Tracking warranty parts

  • Planning and scheduling – highly organized while showing the ability to be flexible and adaptable

  • Excellent communication skills in a high-pressure work environment while dealing with customers and employees

Qualifications

  • 2+ years in Service Coordinator / Dispatcher role 

  • Field / office experience in HVAC industry not required, but is a PLUS

  • Well versed in Microsoft Office applications (Word, Excel, Outlook)

  • Ability to self-start and take initiative A MUST

  • Ability to multi-task and willingness to further their industry knowledge

  • Ability to learn proprietary software A MUST

Benefits

  • Paid Holidays plus 2 weeks' Vacation!

  • Top Tier Health Insurance at Minimal Cost

  • Vision, Dental, Short / Long Term Disability

  • 401K company matching - Company Profit Share

  • Referral Bonus Program 

  • DT University Training Opportunities

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